Crowd Safety Management

Brompton Security deems Crowd Safety Control as important for the function of a variety of industries. Most commonly associated with national events, and forms of crowd control in retail, hospitality, sports, institutions and schools; by directing foot and vehicle traffic, restricting areas, and creating queues.

Our Safety and Security equipment available includes:

• ​Crowd safety barriers and Mojos
• High fencing (solid and mexx)
• Fire extinguishing equipment
• UHF radios
• Walk through scanners
• VIP security vehicles

With our Crowd Safety Management policy, we have a responsibility to ensure that health and safety risks are properly managed for all attendees, including staff, contractors, volunteers and members of the public. This might not seem like a challenge when walking around your empty venue, but as soon as a crowd starts forming it doesn’t take much for minor or major injuries to occur.

Why choose Brompton Security Crowd Safety Management?

The Steps we take in ensuring a Safe and Effective Crowd Management are as follows:

Planning
Crowd management is integral to running a safe, enjoyable event, and we consider this in the earliest stages of our planning. We plan the event entirely in consultation with key figures both inside and outside of your organization, including:

• Your heads of department/team leaders
• Event contractors
• The venue owner (if it’s not you)
• Local authorities
• Emergency services, first responders
• Local transport providers
• Neighboring businesses and other third-parties affected by your event

Understanding the Crowd Involved
Depending on the nature of our client's event, we work out how many attendees we are expecting whether the companies have got crowd calendars down to a fine art, or are almost entirely at the mercy of holidays, weather, or special attraction timetables. We also enquire from our clients to base our estimates on previous turnout, advance ticket sales or attendance at similar events.

Brompton Security always have a contingency in place to manage excess numbers in the event that the maximum capacity of the venue is filled and there are guests queueing outside to get in.

We make provisions for disabled and the aged using wheelchairs and children as well.

Assessing the Risk Involved
It is part of our legal requirement to assess the potential risks at any event, from malfunctioning equipment to fire and bomb threats considering the risk generated by the crowd itself is not always as straightforward.

Depending on the layout of the space, we consider: 

• Staggering the entry process
• Arranging concrete or plastic barriers to keep pedestrians and vehicles separate
• Using fencing to keep emergency access routes clear
• Available Officers to supervise entry and exits to keep the flow of guests moving
• Navigating people away from areas likely to cause bottlenecks (stairs, narrowing corridors, gates or turnstiles)
• Ensuring all walkways are well lit
• Keeping the pathway between main attractions clear from obstacles

Communicating with the Crowd
We have enough signages which we prominently display as the easiest way to communicate key information, either with a fixed notice or LED board showing updates. We position these signages so that they are visible from afar, making it less likely that guests will need to stop and crowd around signage. 

Aside the signages, we have PA systems and also sets up an information desk to share information about designated areas in larger spaces.

Communicating with our Clients Team
Our Team members always have a clear line of communication with our Client's team members around the venue, particularly in case crowds start to become difficult to manage. We have two-way radios which we use as a method of communicating, although telephone systems and verbal messages are employed..

Review
Our solid Team always review events after closing whether it’s been an evening, a weekend or an entire season. We believe reviewing how the event unfolded with our clients is as important as our initial planning and doing so while incidences are still fresh in our minds is a huge benefit. 

We also assess which approaches worked well for us and our clients and which could have been improved, taking notes that we can refer to in the planning stages of our next event.